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Sales training content that improves performance

Every role, every region, every sales motion. Science-backed content that will drive performance across your entire sales organization.

Connected Selling Curriculum

We have done the heavy lifting; identifying and outlining the critical selling behaviors most needed to improve sales outcomes and reduce the duration of the sales cycle. The Connected Selling Curriculum is a deep, broad, and effective solution that helps your sales team learn and apply those critical behaviors in the field. Each of the formal sales training programs within the curriculum are customized to enhance skills based on the sales stage and complexity of the sale.

Create Pipeline

Create a Pipeline programs enable sales professionals with skills to better understand the market and prospect to source opportunities.

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The Consultative Inside Sales training programme teaches inside sales professionals to quickly build rapport and keep the customer engaged over the phone. It builds the skills and strategy professionals need to uncover customer needs, add value, and close more business.

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The Six Critical Skills training programme helps your team build the soft selling skills they need to help them open more doors, better understand customer needs, and position more value.

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The Sprint Prospecting training programme equips your sales professionals with an agile approach to targeting, messaging, and engaging high-potential prospects to develop relationships and pursue new business opportunities with existing or new customers.

Win Opportunities

Win Opportunities programs equip sales professionals with all of the steps required to efficiently and effectively move an identified opportunity through the pipeline to close.

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This training program teaches a customer-focused approach for planning and executing sales calls. Teams learn to engage customers in needs-based dialogues that build credibility, enable better problem solving, and foster customer openness to uncover critical information needed to position a compelling solution that differentiates your team.

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Solution Selling® is a high-performance sales execution methodology that helps sales professionals tap into their customer’s pain points by employing processes, tools, and critical skills development to keep the customer as the focus of every sales engagement.

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Grow Accounts

Grow Accounts programs teach sales professionals how to strategically manage and grow existing accounts by finding white space and building a stronger network of contacts.

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This training programme teaches your team to apply a consistent, customer-centric approach to identifying priority accounts, capturing and analyzing critical information, and developing a strategy to find the white space within key accounts so that your team and customers prosper.

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This programme provides customer service representatives with the process, skill, and attitude to effectively and efficiently lead customer calls while identifying opportunities and cues to provide further value and sell additional products and solutions.

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The Enhanced Service for Retail Banking programme helps retail banking professionals shift their mindset to view sales as a way to add additional value to the customer, and position additional services and products as part of the solution.

Sales Management

Sales Management programs develop the skills of sales managers and sales directors, enabling them to drive performance through their teams.

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The Sales & Pipeline Management training programme teaches your sales managers to more accurately predict revenue and close gaps in their team's pipelines.

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The Sprint Sales Coaching training programme teaches your sales managers how to transform their role from being the expert who directs and tells to being a coach who develops their team and inspires increased self-motivation to learn, change, and improve results.

Connected Selling Curriculum

We have done the heavy lifting; identifying and outlining the critical selling behaviors most needed to improve sales outcomes and reduce the duration of the sales cycle. The Connected Selling Curriculum is a deep, broad, and effective solution that helps your sales team learn and apply those critical behaviors in the field. Each of the formal sales training programs within the curriculum are customized to enhance skills based on the sales stage and complexity of the sale.

Sales Performance Platform

Richardson’s new Accelerate™ Sales Performance Platform is a digital learning platform that enables sales professionals to develop and apply the right selling skills at the right moment to win the sale and drive revenue.

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Featured Training Programs

  • For Sales Professionals

    Enable your sales teams at every stage of their career with agile selling skills

  • For Sales Managers

    Drive strong sales performance through exceptional sales management skills and strategies

  • For Sales Leaders

    Sales transformation at its peak of execution through highly skilled and enabled sales leadership teams

  • For Service Professionals

    Enable service professionals to drive loyalty and greater share of wallet with service-right selling skills

  • For Marketers

    Give your marketing team the skills they need to get in lock-step with sales and drive superior return on their efforts