Programmes Available on Richardson Accelerate™
Skill development is essential, but revenue pressures are relentless and don’t go away while sellers sit through training. Many salespeople are part of highly distributed teams spread out across the country or beyond. Tearing them away from their clients for an extended period of time is simply not an option. The same is true for sellers on the phone or call centers, where time off the phone can mean lost revenue.
Accelerate uses mobile-first technology that optimises the learning experience for sellers on the move. Lessons are delivered online in self-contained, bite-sized modules of learning that are independent and easy to digest. Short, video-based scenarios make learning fast and brings skills to life by demonstrating the difference between effective and ineffective selling.
A powerful combination of game setups, video-based learning scenarios, and social elements make it easy for sellers to feel confident in applying new behaviours immediately in the field. Games and quizzes with leaderboards, activity badges, and running online contests add an element of competition and provide managers visibility into the performances of individuals and the team.
One great advantage of technology is the ability to capture data and transform it into actionable insight. This creates the opportunity for sales managers to structure coaching conversations that lead to real behaviour change, and it gives sellers the opportunity to take ownership of their own progress.
Through assessments, formative quizzes, and learner confidence scoring, Accelerate delivers analytics that provide visibility to the business and inform learning.
The Accelerate online sales training programme uses built-in touch points to provide the data your sales coaches need to guide sellers along their paths to skill improvement. Baseline assessments benchmark starting points and prepare sellers for learning. Formative quizzes during the programme check progress and redirect learning. An end-of-course assessment shows exactly how far learners have come and where they need more focus. Confidence scoring allows learners to self-identify topics that make sense to them and those that feel a bit uncertain. Topics can be sorted according to learner confidence and can be revisited, if needed.