A global sales training company focused on helping you drive revenue and grow long-term customer relationships. Our market-proven sales and coaching methodology combined with our active learning approach ensures that your sales teams learn, master, and apply new behaviours when and where they matter most — in front of the buyer. Get to know us, and learn how we help drive the performance of the world’s most inspiring sales organisations to their next levels of excellence.
Sales Training Designed to Win With Every Buyer, Every Time
There is no second act in selling. Buyers have too many options and not enough time. When your salespeople show up throughout the sales cycle, they must be exceptional — cutting through the noise and distilling what matters most.
That’s where we come in. We train your sales team to outperform the competition when the buyer has heard it all and is looking for substance.
This training programme uses a customer-focused approach to plan and execute sales calls that build trust and advance the sale. Apply a powerful road map and skills for successful needs-based dialogues that build credibility, enable better problem solving, foster customer openness, and arm you with critical information needed to position a compelling solution that drives customer value and differentiates you.
Richardson's High-Stakes Consultative Dialogues programme is a collection of dialogue models that apply an advanced consultative approach, skills, and techniques to engage in higher-stakes dialogues needed to advance alignment, drive momentum, and win deals.
Using the Developmental Sales Coaching Framework and skills, sales managers learn to train team members to self-discover and self-assess ways to maximise strengths and continually grow and improve through effective problem solving.
Apply a strategic approach to planning and executing effective negotiations that align customer stakeholders, differentiate your offering and organisation, preserve price and terms, and foster productive working relationships.
Use a powerful combination of process, strategy, and dialogue skills to create consistent, measurable value with key customers in a way that helps you to gain a deeper understanding of the customer’s business, increase alignment between your organisations, and expand business.
Richardson’s Intentional Pursuit Strategy Programme teaches your sales team to think and act strategically when pursuing complex sales opportunities to increase their chance of winning and shorten the sales cycle.
Learn a powerful methodology, skills, and tools to provoke customer thinking to create new sales opportunities or shape existing opportunities to your strengths. Develop the ability to become the point of differentiation and bring relevant insights and ideas to create value in the buying experience.
The ground continues to shift under your sales team’s feet, and what worked in the past for your sales professionals and sales managers will no longer cut it. But, training your salespeople to show up differently in front of buyers can be a challenging task.
Get the benefit of our hindsight. As one of the most experienced sales training companies, we’ve done this before, and it’s our job to guide you to the most direct path to results. You’ll work with a team of sales experts who know what makes salespeople tick, what kind of training programmes will get them to change their behaviour in the field.
If your sales performance training company doesn’t help you move the needle, then it wasn’t worth the investment. Let’s talk about the metrics you care about, what we know drives results, and then hold ourselves accountable. You define success, we’ll define the path.
Our Recent Awards
Trainingindustry.com’s “Top 20 Sales Training Company”
Trainingindustry.com’s “Top 20 Leadership Training Company”