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CRM Tools
Sales professionals need the right combination of skills and tools to succeed in today’s competitive environment. CRM tools help sales teams stay organised, build accountability, and deliver differentiated customer experiences by creating clear guidelines for appropriate planning for customer engagements.
Richardson Sales Performance offers a full suite of CRM tools that align with different phases of the sales cycle – from call planning and account growth to ongoing sales enablement and marketing.
Each sales tool aligns with and compliments skils developed in our sales training programmes. Discover what the right training and the right tools can do to take your team to their next level of success.
The Major Account Planning (MAP) Tool is a Salesforce native, collaborative application designed to support all phases of the account planning process for ongoing effective execution of current and future account plans.
The PlanMyCall app is a Salesforce application that embeds our planning and learning guides directly into your organization’s Salesforce workflow so sales teams can deliver engaging dialogues while continually developing and strengthening their skills.
To support the practical application of sales skills and build best practices into the sales process Richardson Sales Performance offers a customised suite of opportunity pursuit tools built as native applications within the Opportunity page of your Salesforce environment.