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White Paper: Enhanced Service Through Consultative Sales

Customer conversations

customer service training programs

18 January 2022White Paper

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What’s Inside

Sales through service is fast becoming an economic necessity.

Service professionals have unmatched access to customer details during a call. These details reveal broader customer needs. Addressing those needs means positioning a sale.

In the white paper, Enhanced Service through Consultative Sales, we explore a three-part strategy to equip service professionals to create a sale.

We show why preparing service professionals to sell means: 

  • Building a new mindset around selling
  • Delivering more engaging customer service
  • Enhancing value by positioning additional solutions

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