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Video: Effective Customer Service Dialogues

Sales performance improvement

customer service skills example

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What’s Inside

In less than 4 minutes, learn to identify and meet additional customer needs with a selling skill we call “enhancing.” 

In Richardson Sales Performance's video, Effective Customer Service Dialogues, we show a scenario that illustrates what it looks like when a sales professional uses a cue provided by the customer to link the value of the solution to the customer’s challenge or goal.

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