Research: CRM in the World of Buyer 2.0
Sales performance improvement
What’s Inside
A confluence of factors has created a sales environment that is faster paced and more complex than at any time in history.
Download the research, CRM in the World of Buyer 2.0, to find out how sales organizations and sales professionals can become more adaptive and agile buy building a CRM that supports three essential principles.It outlines:
- The ability to implement and evolve the sales “playbook” for better execution
- The agility to "serve up" just in time customer intelligence and provide context-based methodology guidance in real time
- Providing anytime, anywhere access to vital CRM information for “Bring Your Own Device” (BYOD) workforce
Resources You Might Be Interested In
Brief: Seven Steps to Bridge the Sales Enablement Gap
Learn the strategy behind getting your sales enablement team to deliver the right support at the right time to align with the sellers' goals.
Brief, Article
Checklist: The Six Components of an Effective Account Strategy
Learn how to prioritize existing accounts by identifying priority accounts, analyzing critical information, and developing a plan for creating new value.
Brief
Brief: Focusing on Existing Customers as Buyer Uncertainty Rises
Learn how to navigate uncertainty with the buying team by getting to the customer's core needs faster, accessing power more efficiently, and building consensus sooner.
Brief
Solutions You Might Be Interested In
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Sales Technology
Learn More: Sales TechnologyWe enable a comprehensive performance journey with thoughtful, intuitive digital learning modules, crm-enabled workflow tools, and online assessments.
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Sales Training Delivery
Learn More: Sales Training DeliverySpeed to proficiency is crucial for today’s competitive sales teams looking to upskill. We offer a variety of delivery options including live, virtual, and digital to meet you where you are and quickly lift you to where you want to go.
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Sales training content that improves performance
Learn More: Sales training content that improves performanceGrounded in behavioral science, our Connected Selling Curriculum addresses all selling roles and all phases of the sales cycle to give your team the right learning at the right time.
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Professional services tailored to your needs
Learn More: Professional services tailored to your needsWe define and target the most critical selling behaviors your team needs for sales success in your market and offer customized sales training, coaching and consulting.
