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The New Buying Journey Is Dynamic, Not Linear

The buyer’s path to the sale is full of sharp turns and unexpected off-shoots. Sales professionals need to keep their hands on the wheel.

In Richardson’s latest white paper, Embracing the Turns: The New Buyer Journey, we show why the buyer’s journey is an iterative process and how sales professionals can stay ahead of the curve. We uncover:

  • How risk, ROI, and consensus all influence the buyers’ decision
  • How needs, stakeholders, and perceptions all change throughout the journey
  • Why the combination of information and people causes the customer to refine their thinking
  • Why the customer’s change in scope and priorities means aligning and realigning stakeholders
  • The importance of understanding, anticipating, and shaping customer thinking

download the white paper

 

 

 

If you’d like to learn more about the new buying journey and how to equip your sales team to navigate it, please contact us.

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Download the Complimentary White Paper: Embracing The Turns, The New Buyer Journey