Aligning Sales Training With Growth Strategy
Sales training investments are made by thousands of global organisations on an annual basis, with an estimated 3+ billion per year spent in the United States alone.
The rationale for these investments vary but are usually related to:
- Educating new sales hires
- Implementing a common sales methodology
- Improving overall selling skills
- Transitioning to a new approach to selling
For example, if market penetration is the basis of growth strategy, it’s important to define specific, measurable goals and metrics that are associated with the strategy. When goals and metrics are established, the next step is to weight the four fundamental revenue levers in alignment with goals. Then data-driven models automatically recommend competencies that have the highest potential impact on goal attainment for your team.
This alignment provides insight into where to prioritise capability development for maximum impact on specific sales goals and metrics. While learning and development should not be restricted to these competencies, this approach provides guidance on which capabilities should be fully developed (to a mastery level), and where to apply coaching focus.
By adopting this approach, sales organisations can rapidly align with the needs of the growth strategy, combining foundational learning with agile development loops that follow a LEARN>PRACTISE>APPLY>COACH path to mastery.
Following this approach to optimise the return on training investments has several key content and technology requirements:
- Granular learning and development content at the competency level
- Localised content if there is a need to support global sales strategies
- Data-driven models to align growth strategy goals with focus competencies
- Specific application cases for each competency with coaching guidelines
- Analytics to track specific levels of capability development compared to goal attainment
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