Case Study: How Microsoft Boosted Quota Attainment by 30%
Improving win rate
What’s Inside
Microsoft account managers realized that they needed a more customer-centric approach.
They needed a way to become trusted partners and problem solvers if they were going to win new business.
They came to Richardson for help. We built and implemented a sales training program for 10,000 Microsoft sellers.
In our case study, we show how Microsoft:
- Generated a 30% increase in reps achieving +100% of quota
- Decreased the number of dissatisfied customers by 16%
- Increased the number of satisfied customers by 44%
Resources You Might Be Interested In
Commercial Selling Excellence: Role-based, Agile Sales Capabilities
Learn the capabilities and behaviors needed for each role within a sales organization to stay competitive in the market.
Brochure Download
Video: Navigating Seller-focused Adaptive Learning
Explore how Richardson’s Accelerate Sales Performance System delivers adaptive, personalized, and highly effective sales training.
Video
Brief: Creating Personalized Learning Journeys to Change Behavior in the Field
Learn how to create personalized learning journeys to change behavior in the field for results that last.
Article, Brief
Solutions You Might Be Interested In
![sales technology]()
Accelerate Sales Performance System
Learn More: Accelerate Sales Performance SystemBring clarity to the most critical skill gaps you need to address to move your business metrics with the NEW Accelerate Sales Performance System
![sales training delivery services]()
Sales Training Delivery
Learn More: Sales Training DeliverySpeed to proficiency is crucial for today’s competitive sales teams looking to upskill. We offer a variety of delivery options including live, virtual, and digital to meet you where you are and quickly lift you to where you want to go.
![sales training content]()
Sales training content that improves performance
Learn More: Sales training content that improves performanceGrounded in behavioral science, our Connected Selling Curriculum addresses all selling roles and all phases of the sales cycle to give your team the right learning at the right time.
![sales consulting services]()
Professional services tailored to your needs
Learn More: Professional services tailored to your needsWe define and target the most critical selling behaviors your team needs for sales success in your market and offer customized sales training, coaching and consulting.
