Skip to main content

Brief: Four Ways Retail Service Professionals Can Maintain Customer Relationships

Sales performance improvement

retail banking customer service

27 April 2020Brief

Share on LinkedInShare on TwitterShare on Facebook

What’s Inside

Economic challenges have left many individuals seeking financial solutions. As a result, retail bank service professionals have emerged as primary points of contact.

In the brief, Four Ways Retail Bank Service Professionals Can Maintain Customer Relationships, we look at how service professionals can strengthen their relationships with customers by: 

    • Engaging in active listening
    • Adopting a mindset of authenticity
    • Personalising the experience
    • Understanding first, then solving the customer’s challenge

    Complete the form to access this complimentary resource.

    Resources You Might Be Interested In

    agile selling skills

    Brief: How Agile Sales Professionals Use Sprints to Target, Message, and Engage Prospects

    Download this brief to learn how Sprint Prospecting™ enables agility that quickly gets to the core of the customer’s needs.

    Brief

    evidence-based solution selling training for healthcare

    Brief: Engaging Healthcare Professionals with Agile Messaging

    Discover three ways sellers can deliver meaningful messaging to HCPs to gain access while staying in compliance.

    Brief

    richardson sales performance and training company

    White Paper: Accessing Growth with Sprint Prospecting

    Download the White Paper, Accessing Growth with Sprint Prospecting, we offer a new set of skills designed to earn the customer’s attention.

    White Paper

    Solutions You Might Be Interested In