Enhanced Service Through Consultative Sales Training Programme Brochure
Improving win rate
What’s Inside
Service professionals have a rare level of access to customers.
Information learned during a service call reveals details about the customer’s unmet needs and long-term goals.
Richardson’s Enhanced Service through Consultative Sales Programme prepares service professionals to:
- Deliver customer service that is strong enough to be a competitive advantage
- Identify areas where the customer could be served with a new or expanded solution
- Position products and services as part of the solution to the customer's issue
Download this brochure to easily share these details with your decision-making team and contact us to talk about how we can customise this programme to solve your specific sales performance challenges
Resources You Might Be Interested In
Brief: How Agile Sales Professionals Use Sprints to Target, Message, and Engage Prospects
Download this brief to learn how Sprint Prospecting™ enables agility that quickly gets to the core of the customer’s needs.
Brief
Brief: Engaging Healthcare Professionals with Agile Messaging
Discover three ways sellers can deliver meaningful messaging to HCPs to gain access while staying in compliance.
Brief
White Paper: Accessing Growth with Sprint Prospecting
Download the White Paper, Accessing Growth with Sprint Prospecting, we offer a new set of skills designed to earn the customer’s attention.
White Paper
Solutions You Might Be Interested In
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Sales Technology
Learn More: Sales TechnologyWe enable a comprehensive performance journey with thoughtful, intuitive digital learning modules, crm-enabled workflow tools, and online assessments.
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Sales Training Delivery
Learn More: Sales Training DeliverySpeed to proficiency is crucial for today’s competitive sales teams looking to upskill. We offer a variety of delivery options including live, virtual, and digital to meet you where you are and quickly lift you to where you want to go.
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Sales training content that improves performance
Learn More: Sales training content that improves performanceGrounded in behavioural science, our Connected Selling Curriculum addresses all selling roles and all phases of the sales cycle to give your team the right learning at the right time.
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Professional services tailored to your needs
Learn More: Professional services tailored to your needsWe define and target the most critical selling behaviours your team needs for sales success in your market and offer customised sales training, coaching and consulting.
