Skip to main content

Enhanced Service Through Consultative Sales Training Programme Brochure

Improving win rate

customer service training programs

Share on LinkedInShare on TwitterShare on Facebook

What’s Inside

Service professionals have a rare level of access to customers.

Information learned during a service call reveals details about the customer’s unmet needs and long-term goals.

Richardson’s Enhanced Service through Consultative Sales Programme prepares service professionals to:

  • Deliver customer service that is strong enough to be a competitive advantage
  • Identify areas where the customer could be served with a new or expanded solution
  • Position products and services as part of the solution to the customer's issue

Download this brochure to easily share these details with your decision-making team and contact us to talk about how we can customise this programme to solve your specific sales performance challenges

Share your email to access this complimentary resource.

Resources You Might Be Interested In

banner showing different sellers in bubbles to represent the different sales roles the richardson sales capability framework serves

Commercial Selling Excellence: Role-based, Agile Sales Capabilities

Learn the capabilities and behaviours needed for each role within a sales organisation to stay competitive in the market.

Brochure Download

two salesmen sitting in small rooms on independent sales learning journeys

Video: Navigating Seller-focused Adaptive Learning

Explore how Richardson’s Accelerate Sales Performance System delivers adaptive, personalised, and highly effective sales training.

Video

Brief: Creating Personalised Learning Journeys to Change Behaviour in the Field

Learn how to create personalided learning journeys to change behaviour in the field for results that last.

Article, Brief

Solutions You Might Be Interested In