Enhanced Service Through Consultative Sales Training Programme Brochure
Improving win rate
What’s Inside
Service professionals have a rare level of access to customers.
Information learned during a service call reveals details about the customer’s unmet needs and long-term goals.
Richardson’s Enhanced Service through Consultative Sales Programme prepares service professionals to:
- Deliver customer service that is strong enough to be a competitive advantage
- Identify areas where the customer could be served with a new or expanded solution
- Position products and services as part of the solution to the customer's issue
Download this brochure to easily share these details with your decision-making team and contact us to talk about how we can customise this programme to solve your specific sales performance challenges
Resources You Might Be Interested In
eBook: Becoming an Effective Sales Coach
An effective sales coach can accelerate learning, change behaviour, and boost the performance of both individuals and the entire sales team.
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eBook: The New Sales Leader's Success Guide
This eBook offers sales leaders guidance on what to/not to do, and those hiring sales leaders on how to become aware of potential pitfall.
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Worksheet: Differentiation Definition
This worksheet helps sales professionals define points of differentiation that will empower them to converse in a more compelling way.
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Solutions You Might Be Interested In
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Sales Technology
Learn More: Sales TechnologyWe enable a comprehensive performance journey with thoughtful, intuitive digital learning modules, crm-enabled workflow tools, and online assessments.
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Sales Training Delivery
Learn More: Sales Training DeliverySpeed to proficiency is crucial for today’s competitive sales teams looking to upskill. We offer a variety of delivery options including live, virtual, and digital to meet you where you are and quickly lift you to where you want to go.
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Sales training content that improves performance
Learn More: Sales training content that improves performanceGrounded in behavioural science, our Connected Selling Curriculum addresses all selling roles and all phases of the sales cycle to give your team the right learning at the right time.
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Professional services tailored to your needs
Learn More: Professional services tailored to your needsWe define and target the most critical selling behaviours your team needs for sales success in your market and offer customized sales training, coaching and consulting.
