Skip to main content

Enhanced Service Through Consultative Sales Training Programme Brochure

Improving win rate

customer service training programs

12 February 2018Program Brochure

Share on LinkedInShare on TwitterShare on Facebook

What’s Inside

Service professionals have a rare level of access to customers.

Information learned during a service call reveals details about the customer’s unmet needs and long-term goals.

Richardson’s Enhanced Service through Consultative Sales Programme prepares service professionals to:

  • Deliver customer service that is strong enough to be a competitive advantage
  • Identify areas where the customer could be served with a new or expanded solution
  • Position products and services as part of the solution to the customer's issue

Download this brochure to easily share these details with your decision-making team and contact us to talk about how we can customise this programme to solve your specific sales performance challenges

Share your email to access this complimentary resource.

Resources You Might Be Interested In

best in class sales coaching training

eBook: Becoming an Effective Sales Coach

An effective sales coach can accelerate learning, change behaviour, and boost the performance of both individuals and the entire sales team.

Article

ebook the new sales leaders success guide

eBook: The New Sales Leader's Success Guide

This eBook offers sales leaders guidance on what to/not to do, and those hiring sales leaders on how to become aware of potential pitfall.

Article

solution differentiation

Worksheet: Differentiation Definition

This worksheet helps sales professionals define points of differentiation that will empower them to converse in a more compelling way.

Article

Solutions You Might Be Interested In