Enhanced Service Through Consultative Sales Training Programme Brochure
Service professionals have a rare level of access to customers.
Information learned during a service call reveals details about the customer’s unmet needs and long-term goals.
Richardson’s Enhanced Service through Consultative Sales Programme prepares service professionals to:
- Deliver customer service that is strong enough to be a competitive advantage
- Identify areas where the customer could be served with a new or expanded solution
- Position products and services as part of the solution to the customer's issue
Download this brochure to easily share these details with your decision-making team and contact us to talk about how we can customise this programme to solve your specific sales performance challenges