Skip to main content

Case Study: How Microsoft Boosted Quota Attainment by 30%

Improving win rate

microsoft case study - richardson sales performance

15 August 2023Program Brochure

Share on LinkedInShare on TwitterShare on Facebook

What’s Inside

Microsoft account managers realised that they needed a more customer-centric approach.

They needed a way to become trusted partners and problem solvers if they were going to win new business.

They came to Richardson for help. We built and implemented a sales training program for 10,000 Microsoft sellers.

In our case study, we show how Microsoft:

  • Generated a 30% increase in reps achieving +100% of quota
  • Decreased the number of dissatisfied customers by 16%
  • Increased the number of satisfied customers by 44%

Share your email to access this complimentary resource.

Resources You Might Be Interested In

best in class sales coaching training

eBook: Becoming an Effective Sales Coach

An effective sales coach can accelerate learning, change behaviour, and boost the performance of both individuals and the entire sales team.


ebook the new sales leaders success guide

eBook: The New Sales Leader's Success Guide

This eBook offers sales leaders guidance on what to/not to do, and those hiring sales leaders on how to become aware of potential pitfall.


solution differentiation

Worksheet: Differentiation Definition

This worksheet helps sales professionals define points of differentiation that will empower them to converse in a more compelling way.


Solutions You Might Be Interested In