Case Study: How Microsoft Boosted Quota Attainment by 30%
Microsoft account managers realised that they needed a more customer-centric approach.
They needed a way to become trusted partners and problem solvers if they were going to win new business.
They came to Richardson for help. We built and implemented a sales training program for 10,000 Microsoft sellers.
In our case study, we show how Microsoft:
- Generated a 30% increase in reps achieving +100% of quota
- Decreased the number of dissatisfied customers by 16%
- Increased the number of satisfied customers by 44%