Improving win rate

Written by: Ben Taylor, MBA, Content Marketing Manager, Richardson

Published: March 23, 2026

Last Updated: March 24, 2026

What's Inside

Physicians don’t have time to keep up with innovation. Pharma sales reps must now compete in minute, long interactions against clinical workload, AI tools, and growing complexity.

That means more therapies, fewer meaningful conversations, and a higher cost to every missed moment.  

Our brief for commercial teams in pharma explores the factors behind this shift—and how to both earn and hold attention from the very first moment.   

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