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Build a Better Team with Behavioural Interviewing Training

Hiring new sales talent is a lever for growth, but many managers miss out on hiring the right candidates because they don’t know how to perform a thorough, performance-based assessment during the selection process.



Individuals Trained


Global Certified Facilitators


Virtual Sessions Completed in Past 6 Months


Average Facilitator Score out of 5

Behavioural Interviewing Training Programme

Richardson Sales Performance’s Behavioural Interviewing Programme helps hiring managers understand what makes star performers successful. It trains them to optimise the process of interviewing candidates to find professionals who possess those star qualities.

Participants are taught a performance-based questioning process that helps them assess a candidate and match that assessment to the competency and cultural requirements of the job.

Using highly customised training scenarios, participants practice sales interview questions that help them assemble a rich picture of the candidate’s background, skill sets and competencies, work style, and motivations.

The strategic questioning process reduces the chance of factors like subjectivity or stereotyping clouding the hiring managers assessment of the candidate. Participants also learn skills to gain the interest of a top candidate and resolve their objections during the hiring process. It also helps them build skills to internally position a candidate to key management (learn more here).

Behavioural Interviewing Training Programme Business Outcomes

Upon completing the behavioural interviewing training programme your organisation will experience the following business benefits:

  • Achieve aggressive growth goals by increasing sales revenues
  • Attract and retain the top sales talent in the marketplace
  • Reduce time to hire and associated hiring costs

Programme Delivery

Behavioural Interviewing training is available as a one-day instructor-led or virtual instructor-led training programme.  It is also available via synchronous virtual delivery.

Key Areas of Content

Recruiting the Best Talent

In this programme, we increase the effectiveness of managers in selecting the best candidates based on culture and competency fit to maximise success in a competitive marketplace

Interviewing Process

We equip your sales managers with an interviewing process that they can use to determine the competency and cultural fit of candidates based on their understanding of their organisation’s culture, job specifications, and competencies. We teach them how to create and ask better behavioural interviewing questions.

Programme Delivery Options

Our Behavioural Interviewing Programme is Available in the Following Modalities

Virtual Instructor-led Training that Replicates In-Person Classroom Experience

Our VILT solution uses video and digital technology and 40+ years of sales and learning expertise. Our virtual classroom replicates the experience and impact of live, in-person training by using interactive tools such as polling, chats, and breakout groups, to ensure time for small group work like group drills and role plays.

Interactive, Instructor-led Training

Our onsite, Instructor-led workshops are an experience. We use a ‘Learn-by-Doing’ methodology, where sellers are actively participating in role plays, problem solving, and brainstorming exercises. They also receive intensive coaching and feedback throughout the onsite programme by the best facilitators in the business.

Want More Info?

Complete the form and a team member will be in touch within 24 hours. If you need immediate assistance call us at 800-526-1650.

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