Richardson Launches Wireless Sales Performance Support Application

Richardson Launches Wireless Sales Performance Support Application

PHILADELPHIA, PA - September 20, 2001 - Richardson, a leading provider of sales training and consulting, today announced the launch of a new wireless performance support tool, Mobile Cyber Sales Tips™. Mobile Cyber Sales Tips are a series of monthly sales guides and suggestions that can be accessed by Personal Digital Assistants (PDAs) to help sales professionals improve skills and selling techniques.

Cyber Sales Tips capture the most pressing sales issues salespeople face today. They are developed by sales training expert Linda Richardson based on the most common sales questions Richardson senior sales trainers hear as they work with leading sales organizations. They are provided at no cost as value-added service to Richardson clients. Mobile Cyber Sales Tips can be subscribed to at Richardson's new web site at

"The Mobile Cyber Sales Tips are a very valuable wireless performance support application," says Jim Brodo, VP of Marketing. "It is suited to training salespeople on the go by placing sales strategies, skills, and reminders directly at their finger tips." 

"Delivering wireless sales performance support gives Richardson a very unique position in our space," says Joe Jacobs, Chief Technology Officer. "Richardson is dedicated to evaluating emerging technologies for methods of delivering value-based content to our clients. The wireless Mobile Cyber Tips capitalizes on the latest in mobile computing technologies to provide real time sales performance support."

Richardson is working together with Palm to deliver the Mobile Cyber Tips. The Mobile Cyber Tips requires a PDA powered by the Palm Operating System® 3.5 or higher with a wireless Internet connection. Mobile Cyber Tips are supported by Palm VII, Palm V, IIIc, and m100 with use of Mobile Internet Kit. Future wireless services to be offered by Richardson will include a Mobile Sales Coach™ that will provide coaching tips and feedback to help improve sales performance.

About Richardson

Richardson is a leading sales training and consulting firm. We accelerate the productivity of sales organizations competing in changing markets. We utilize our comprehensive curriculum and our process of training and coaching of teams and individuals to the critical strategies and skills sales organizations need to win. Richardson' training and coaching successfully impacts every phase of our clients sales cycle. Our comprehensive curriculum includes sales and sales management, presentations, strategy, negotiations, and service training delivered though seminars, one-on-one and team coaching and interactive eLearning. Leveraging more than 20 years of seminar and consulting experience, Richardson now offers Richardson QuickSkills as a flexible, interactive, high-impact eLearning alternative or blended solution for our clients worldwide. The Richardson QuickSkills are powered by Docent Enterprise™ (NASDAQ: DCNT), an award-winning Learning Management System. For more information visit

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