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systems integrations

Richardson's Technology Integration Solutions

Our flexible technology integration solutions ensure our tech works with yours.

Sellers are faced with a myriad of sales challenges, and accessing critical sales development content should not be one of them.

It's our belief that technology should enable the user experience and improve a seller's ability to respond to their customers. That's why we've made sure our technology is capable of integrating with your existing systems to meet the security and access needs of your organization.

Learn more about our solutions below. If you have additional needs or questions, please contact us and we can talk about your options.

Single Sign-On Compatibility

To ensure a seamless user experience, we support our clients to leverage their existing identity providers to easily and securely log users into our performance development platform. Whether sellers access our learning tools directly within Salesforce.com or user leverage their SSO application, this approach makes performance development easy for all learners.

Data Access

Organizations live or die by the availability of critical data used to make strategic decisions, determine how and where to invest resources, and how to ensure their sales team is operating in alignment with essential business strategies.

Enabling organizations with the data they need to drive sales transformation is an essential part of the implementation for many of our clients. To this end, we have multiple methods to transfer critical, decision-making performance data into the hands of our clients, including, but not limited to: FTP transfers, Snowflake Data Sharing, and API Integrations.

Learning in the Natural Flow of Work

Many organizations have made significant investments in sales training and performance development, only to watch their sales organization fall back into old habits, limiting their ROI.

To this end, the best performing organizations include tools and resources that are embedded within the natural flow of work, so that sellers experience and use newly learned skills, daily. This hands-on approach ensures that sellers and managers learn in the natural flow of work and drives lasting behavior change. We offer a variety of solutions that integrate directly into the Salesforce.com workflow, including native Salesforce AppExchange applications, and models used to implement best practices at seller’s fingertips.

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Brochure: CRM-enabled Workflow Tools

Learn how our CRM tools integrate best practices into your team's workflow.

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Our Impact

  • 900Global Clients

  • 3.5M+Individuals Trained

  • 12%5-12% Increase in Revenue

  • 24%Improvement in skill efficiency

  • 35%Increase in knowledge proficiency

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