Exceptional Customer Service Training Programme Brochure
Sales performance improvement
What’s Inside
Richardson Sales Performance’s Exceptional Customer Service programme provides representatives with the process, skill, and attitude to effectively and efficiently take control of every facet of a call so they can increase customer satisfaction and loyalty.
Speed to proficiency is crucial for today’s competitive sales teams looking to upskill. We offer a variety of delivery options including live, virtual, and digital to meet you where you are and quickly lift you to where you want to go.
Grounded in behavioural science, our Connected Selling Curriculum addresses all selling roles and all phases of the sales cycle to give your team the right learning at the right time.
We define and target the most critical selling behaviours your team needs for sales success in your market and offer customized sales training, coaching and consulting.