Case Study: How Microsoft Boosted Quota Attainment by 30%
Improving win rate
What’s Inside
Microsoft account managers realized that they needed a more customer-centric approach.
They needed a way to become trusted partners and problem solvers if they were going to win new business.
They came to Richardson for help. We built and implemented a sales training program for 10,000 Microsoft sellers.
In our case study, we show how Microsoft:
- Generated a 30% increase in reps achieving +100% of quota
- Decreased the number of dissatisfied customers by 16%
- Increased the number of satisfied customers by 44%
Resources You Might Be Interested In
Webinar Recording: Linking Impactful Sales Training With Business Success - The Power of Learning ROI
Download a copy of our webinar where we explore how to measure ROI from your sales development teams.
Video
Webinar: A Framework to Sustain Sales Training
Download a copy of our webinar where we explore how to improve sales training sustainment by implementing a framework that drives reinforcement and sustains performance.
Video
Brief: Timeline for Sales Transformation
In this brief, you'll learn how to prepare, implement, and sustain a sales training program
Brief
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Sales Training Delivery
Learn More: Sales Training DeliverySpeed to proficiency is crucial for today’s competitive sales teams looking to upskill. We offer a variety of delivery options including live, virtual, and digital to meet you where you are and quickly lift you to where you want to go.
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Sales training content that improves performance
Learn More: Sales training content that improves performanceGrounded in behavioral science, our Connected Selling Curriculum addresses all selling roles and all phases of the sales cycle to give your team the right learning at the right time.
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Professional services tailored to your needs
Learn More: Professional services tailored to your needsWe define and target the most critical selling behaviors your team needs for sales success in your market and offer customized sales training, coaching and consulting.
