Hello, you are using an old browser that's not compatible and no longer supported. Please consider updating your browser to a newer version.
Learn to identify and meet additional customer needs. We call this selling skill “enhancing.”
Complete the form to download the complimentary video that shows what ineffective enhancing in customer service looks like.
This scenario illustrates what it looks like when a sales professional leads with a product rather than a cue or clue related to the customer’s needs.
Complete the Form to Watch the Video