Enhanced Service Through Consultative Sales Training Programme Brochure
Improving win rate
What’s Inside
Service professionals have a rare level of access to customers.
Information learned during a service call reveals details about the customer’s unmet needs and long-term goals.
Richardson’s Enhanced Service through Consultative Sales Programme prepares service professionals to:
- Deliver customer service that is strong enough to be a competitive advantage
- Identify areas where the customer could be served with a new or expanded solution
- Position products and services as part of the solution to the customer's issue
Download this brochure to easily share these details with your decision-making team and contact us to talk about how we can customise this programme to solve your specific sales performance challenges
Resources You Might Be Interested In
Brief: Developing a Successful Prospecting Strategy Amid Uncertainty
Download this brief to discover how the best sellers overcome buyer hesitation in their prospecting strategies.
Brief
Webinar: Navigating the Buyer Confidence Crisis
Download a copy of our webinar where we explore how to navigate the buyer confidence crisis with strategies to drive urgency and unstick indecisive stakeholders.
Video
Addressing Indecision in 2025
Buyer indecision: the biggest sales challenge in 2025. Read our brief where we explore this problem and what the best sellers do to overcome it.
Brief
Solutions You Might Be Interested In
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Sales Training Delivery
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Sales training content that improves performance
Learn More: Sales training content that improves performanceGrounded in behavioural science, our Connected Selling Curriculum addresses all selling roles and all phases of the sales cycle to give your team the right learning at the right time.
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Professional services tailored to your needs
Learn More: Professional services tailored to your needsWe define and target the most critical selling behaviours your team needs for sales success in your market and offer customized sales training, coaching and consulting.
