Enhanced Service Through Consultative Sales Training Programme Brochure

Improving win rate

customer service training programs

February 12, 2018

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What’s Inside

Service professionals have a rare level of access to customers.

Information learned during a service call reveals details about the customer’s unmet needs and long-term goals.

Richardson’s Enhanced Service through Consultative Sales Programme prepares service professionals to:

  • Deliver customer service that is strong enough to be a competitive advantage
  • Identify areas where the customer could be served with a new or expanded solution
  • Position products and services as part of the solution to the customer's issue

Download this brochure to easily share these details with your decision-making team and contact us to talk about how we can customise this programme to solve your specific sales performance challenges

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