Adoption and Sustainment

In order to gain maximum retention, it is critical to drive training back into the workstream. At Richardson, we enable people through the use of technology, reinforcement, and measurement to embed tools and skill development in the workstream, where your teams can access knowledge and learning in their everyday work life.

  • CRM Tools

    The Richardson SalesCallPlanner allows Sales Professionals to strategically envision, map out, and prepare for key customer calls. This web-based planning tool provides users with an online, step-by-step planning resource to organize and prepare dialogues that drive results.

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  • Sales Portals

    Richardson’s online portals help reinforce learning and encourage the sharing of ideas and best practices. Our portals are integrated resource libraries that contain on-demand sales tools such as planners, forms, podcasts, eLearning courses, sales tips, video-on-demand (VoDs),

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  • Coaching Portals

    Richardson’s online portals for sales coaches provide the tools to help managers directly reinforce learning. Our portals are integrated resource libraries that contain manager Quick Guides and on-demand coaching tools such as planners, forms, podcasts, eLearning courses, sales

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  • Richardson QuickCheck™

    QuickCheck™ is an e-mail-based program that leverages your salespeople’s mobile devices in order to deliver daily, bite-sized learning to help retain learning and optimize training investment.

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