We use a highly interactive and completely customized approach to classroom based Instructor-led Training (ILT). Our learning methodologies include role plays, exercises, problem solving, and case studies to provide a “learn-by-doing” environment that changes behavior.
Each Richardson ILT Program is supported by a customized participant training handbook and post-training support for reinforcement.
Our delivery process provides participants with intensive individual and team feedback as well as one-on-one coaching to reinforce the training and accelerate behavior change. Richardson’s ILT can be designed for all audiences of sales professionals, from complex sales to call center and senior levels to associates.
Our ILT is the beginning of a solution where we can partner with you to ensure thorough customization of training that is integrated with your strategies, challenges, and business opportunities to meet your salesforce effectiveness needs. All of our programs are integrated and we provide a building-block approach.
Richardson ILT seminars provide participants with the opportunity to experience an interactive and valuable learning experience that is created for the appropriate audience level and designed to help build skills and improve performance.