Kinkos Experiences eLearning Success: As Seen on Business Week Online

Kinko's has long been the road warrior's digital lifeline, providing everything from Internet access to electronic repositories for slide shows. Now, Kinko's is using the Web to hoist its 20,000 workers into the Digital Age.

Last year, the company replaced 51 U.S. training centers with a $2.5 million e-learning network. It lets workers take online courses covering everything from products to policies. Kinko's expects to spend about $5.5 million on training this year, barely one-third of the 2001 total.

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