Over 130 Experienced Professionals Worldwide
Richardson is a truly global company. Transforming large, international sales organisations requires an understanding of how to balance the need for a consistent global and regional approach, with the flexibility needed to sell in local markets. Wherever your teams are based — in Europe, the Middle East, Africa, Asia Pacific, or North America — we understand the critical selling skills that are needed to succeed in each region. Our experience allows us to manage and implement global skill building programmes that are not only consistent around your region and the world, but are adapted to reflect local cultures and markets. Our people have designed, developed, and managed programmes around the world in many different countries and know what it takes to deliver measurable improvement around the world.
Katie Scott
Account Director, Client Implementation
“I love to work at Richardson because I have a great team around me, everyone is a specialist in what they do and we all work really well together.”
As Account Director of EMEA, Katie works closely with Richardson’s Regional Vice Presidents to maintain positive client relationships and is responsible for ensuring that all Richardson solutions are effectively and efficiently delivered to clients. Katie provides excellent internal and client communications, responsiveness, and advocacy for client satisfaction from the start of the relationship throughout all phases of program initiatives.
Karen Goldberg
Senior Customising Designer
“Working with Richardson provides me with the rare and privileged opportunity to communicate directly with global business leaders. The consequent development of my understanding of the challenges they face operating within different economies and cultures enables me to create real life, relevant scenarios for case studies and activities that support clients’ business objectives and enhance the learning.“
In her role as a Senior Customising Designer, Karen works with clients across a diverse range of industries to analyse their learning needs in line with their business objectives and design programmes that match those needs. Solutions may be a single course for a limited audience or a comprehensive curriculum that addresses an entire learning journey.
Sabine Hartmann
Senior Training Consultant and Coach
“Getting insight in different industries and extraordinary corporate culture is a privilege. Working for Richardson enables me to learn how organisations function and share my own knowledge and expertise with them.”
In her role as a sales coach and facilitator Sabine provides training delivery and consulting for multinational organisations. She also designs and leads organisational development programmes and interventions focused on developing skills and competencies to enable effective use of the diverse talents of individuals, teams, and organisations. Sabine has lived in a number of countries around the world and therefore has gained broad international experience and cultural understanding, leading seminars in English and German.
Lynne Thorne
Client Director
“I’m passionate about working with Richardson clients to identify and create effective solutions that drive business results and help organisations to achieve their strategy. I am able to contribute my expertise through understanding client’s requirements, delivering against these expectations to maintain strong client relationships and overall satisfaction which has helped me to grow long-term business partnerships.”
As a Client Director Lynne serves as both an adviser and consultant. Helping her clients to assess sales organisation processes and performance, sales methodology, and talent acceleration to drive the development and performance of desired outcomes. She is responsible for managing strategic global client relationships, as well as new business development and she is adept at coordinating all of the Richardson resources needed to provide a high level of customer service and support. Lynne has extensive experience working with a broad base of clients in multiple industries, including financial services, insurance, technology, pharmaceutical, and professional services.