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Complimentary Brochure Download: Richardson's Enhanced Service Through Consultative Sales Training Programme

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Richardson's Enhanced Service Through Consultative Sales training programme shows how to make this mindset change, deliver exemplary customer service, and use information learned on the call to position a sale. To achieve these three objectives, participants will learn to develop self-awareness, personalise the customer service experience, spark the customer’s interest in an expanded solution, and more. Building this skill set allows sales and service leaders to leverage the untapped potential of customer success teams.