Richardson understands the complexities of today’s changing sales environment and works with clients to align the new realities with predictive measures of their success. Achieving a state of Readiness involves a measured approach to mapping an effective sales process, identifying leading indicators of performance, and helping field professionals to move successfully through the sales pipeline.
Effective and efficient processes guide salespeople, sales managers, and sales leaders to consistently engage in high-value behaviors. Using a proprietary methodology, we combine: (1) your customer’s preferences, (2) your high-performers’ habits, (3) Richardson’s best practices, and (4) the inclusion of leading (rather than lagging) indicators. We have improved a range of critical processes for our clients, including: opportunity management, channel management, sales management, strategic account management, and customer service.
Our process consulting services include the following. Click on each to learn more.