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Download the Richardson White Paper.


Thank you for your interest in Richardson's new eBook, Using Verifiable Outcomes in the Sales Process to Change and Track Behavior.

The use of verifiable outcomes has become more
widely adopted by companies engaged in complex sales.
These measures provide visibility into the sales process,
pipeline performance, and forecasting. The problem,
however, is that most of these verifiable outcomes are
lagging indicators of past performance, not leading
indicators of future achievement.

Richardson's new white paper explores how to identify and use verifiable outcomes that are leading indicators of customer engagement.

If your have any additional questions, please feel free to contact Jim Brodo, Richardson's SVP of Marketing at