Karan Douglas
Karan Douglas, Managing Director of Richardson Europe (REL) for the past 10 years, applies her experience in management and organization as she sets and delivers the strategy for the company’s European operations. This is a vital position with Richardson, as REL plays an integral role in supporting the overall strategy and the company’s ability to deliver a global solution.
“While the goals are the same, it takes a separate, unique approach when dealing with international clients,” she said. “Our European clients want talent and development solutions specific to their local and cross-cultural needs.”
Karan joined Richardson at a critical time in the organization’s overall global growth strategy. As managing director for REL, she is responsible for recruiting and managing the sales, client services, delivery and design teams. She is also instrumental in ensuring that clients receive training in their local languages – currently including French, German, Italian, Spanish, Russian, Polish, Turkish and Dutch.
Prior to joining Richardson, Karan worked predominantly in the financial services sector. In particular, she served 13 years at Citigroup in a variety of roles, including sales, sales management and product management. Her last role at Citigroup was as Senior Vice President in the Global Corporate and Investment Bank Learning and Development Group, where her responsibilities included accountability for the sales curriculum for Europe and North America.
Selected Achievements:
- Holds a Postgraduate Certificate in Education.
- Trailblazer in the development and implementation of eLearning initiatives at Citibank.
Content Expertise
- Product Management
- Sales Management
- Recruitment
- Strategic Planning
- Learning & Development
Industry Expertise
- Financial Services
- Insurance
- Healthcare
Education
Postgraduate Certificate,
University of Surrey