Sales Skills

Our flexible instructor-led and eLearning programs and courses, delivered blended or stand-alone, will help your salesforce achieve results.

Improve the skills of your sales professionals through our sales skills curriculum, which includes Consultative Selling, Consultative Negotiations, and Sales Presentations. Click here to view our new program for Pharmaceutical representatives

Consultative Selling Programs

	Delivered through:
Consultative Selling (Introduction, Fundamental, Intermediate, Advanced, Pharmaceutical)

Six Critical Skills

Consultative Prospecting

Consultative Telephone Selling (Inbound, Outbound, Call Center, Complex Telephone Sales)

Becoming a Trusted Advisor

Consultative Selling Enrichment Add-on Courses

	Delivered through:
Providing Your Range of Questions

Resolving Price Objections

Cross-Selling

Selling against the Competition

Navigating the Decision-making Process — Uptiering

Navigating the Decision-making Process — Understanding Key Drivers

Gaining the Appointment

Leveraging Social Relationships/Entertainment

Selling Internally

Trade Show Selling

Sales E-mail with Impact

Sales Voice Mails with Impact

Questioning to Close

Facilitation Skills for Managers

Client Relationship Skills

Consultative Selling to the CEO

Strategic Edge: Delivering the Firm to Your Clients

Managing Tough Messages

The Initial Prospect Meeting

Managing Client Communications

Gaining the Referral

Cross Selling to Achieve Referral Goals

Consultative Negotiations Programs

	Delivered through:
Consultative Negotiations (Fundamental, Intermediate, Advanced)

Telephone Negotiations

Team Negotiations

Internal Negotiations

Adversarial Negotiation Tactics and Countermeasures

Collections

Sales Presentations Programs

	Delivered through:
Sales Presentations

Team Sales Presentations

Presentations (Board, Internal…)

Informative/Educational Presentations (Seminar Selling)

Speech Coaching

Creating Team Presentations

		Instructor-led Training (ILT) Seminars

		Instructor-led Training (ILT) Seminars and eLearning delivered stand-alone or blended

		eLearning programs to be released soon, Instructor-led Training (ILT) Seminars available now

More than Classroom Learning

Richardson customizes our curriculum to your industry including:

        - Financial Services
               - Investment Banking, Corporate,
                 Retail, Private Clients

- Insurance

- Pharmaceutical

- High Tech

- Professional Services

- Retail

- Manufacturing

- Call Centers

- Services