High Performance Selling
High Performance SellingTM
Because the business –to-business market is both more complicated and more competitive today, it is necessary to follow an approach to selling that increases the probability that more sales opportunities will result in wins. Since client behavior has change, sales professionals need to adapt to this change in order to succeed. Richardson’s High Performance SellingTM (“HPS”) combines a best-in-class selling methodology with proven and powerful sales training to help businesses transform the way their sales force sells. HPS is based on three organizing principles:
- Salespeople must combine sales process, deal strategy, and excellent dialogue skills to be successful.
- Salespeople need tools embedded in their work stream to support the adoption of sales process and strategy.
- Effective sales processes are defined by leading indicators, or verifiable outcomes, at each stage that correspond to customer buying behavior, not to sales rep behavior.
The High Performance SellingTM solution addresses the tougher and more competitive selling environment created by customers demanding more value, speed and control of the process. The HPS solution consists of five key components, each of which can be implemented separately or as a comprehensive, holistic performance improvement solution. They are:
- Sales Process Consulting (which includes identification of verifiable outcomes)
- High Performance SellingTM Skills Diagnostic
- Highly Interactive, Customized Training
- CRM-embedded Tools
- Coaching to Sales Process, Deal Strategy, and Quality Customer Dialogues
The High Performance SellingTM solution is a powerful combination of sales methodology, training, and sustainment to accelerate behavior change leading to more consistent and higher levels of performance. It enables business-to-business sellers to identify more opportunities in their existing accounts and with prospects and provides the tactics and strategy to pursue and win competitive deals.
Objectives:
Upon completion of the course, participants will be able to increase their sales performance by:
- Applying a client-focused approach to develop and expand client relationships, leverage internal resources, and increase your sales results
- Applying a consistent and repeatable sales process based on winning practices to increase selling efficiency and improve opportunity forecasting
- Learning a method for evaluating the appropriate stage for each opportunity in the sales process
- Identifying the appropriate points in the sales process for strategic decision making
- Further developing dialogue skills in order to uncover the client’s challenging issues and communicate the positive business impact your company’s solutions will have on these issues
- Defining what different stakeholders value and to tailor how you communicate your company’s value accordingly
- Expanding existing relationships by reaching new decision makers
- Utilizing tools that enhance the selling process, strategic decision making, and client dialogues
- Developing feedback and self-coaching skills in order to ensure ongoing development
Delivery Options: Blended, stand-alone classroom, eLearning, webinar, Train-the-Trainer
Tools available:
Exercises, Role Plays, Planners, podcasts, video casts, books
Next Steps
Return to Development Phase | View Video Overview | Contact Richardson | Access Archived Webinar