2003

2003
11.29.03 : New eLearning Release: Prospecting - Getting the Appointment
10.22.03 : New eLearning for Call Center Agents - Managing Irate Customers and Effective Telephone Skills
10.22.03 : Richardson Partners with Witness Systems
10.09.03 : Richardson Launches Leader's Guides to Maximize eLearning Investment
09.25.03 : Richardson Launches Compact Disk Training Support Tool for Call Center Agents
09.17.03 : Richardson Validates Interoperability with Major LMS Systems
07.22.03 : CDW Chooses Richardson to Strengthen Customer Focus
07.15.03 : RWD and Richardson Offer Free Webcast
07.10.03 : Richardson Launches Advanced Consultative Selling Courses for the Web
06.09.03 : Richardson Launches Consultative Selling for Pharmaceuticals eLearning Program at Society of Pharmaceutical and Biotech Training Conference and Expo
05.12.03 : Richardson Launches Call Center Agent Training At ASTD
04.15.03 : Centra and Richardson Offer Free Webcast
03.18.03 : Richardson and McGraw-Hill Release "The Sales Success Handbook"
02.10.03 : Kinko's and Richardson Deliver Blended Sales Training Curriculum to 2,000 Field Team Members
02.06.03 : Richardson Selected as Top 100 Company by Eduventures
02.04.03 : Richardson to Attend Call Center Conference in Las Vegas, February 10-13, 2003
01.30.03 : Richardson Launches Just-in-time Sales Performance Support Tool
01.07.03 : Motorola's Commercial, Government and Industrial Solutions Sector (CGISS) Selects Richardson to Deliver Web-based Sales Training