Richardson’s proprietary reinforcement learning support tools help create a continuous learning environment by supporting training concepts and providing current insight into constantly evolving practical sales challenges and solutions. These products include a variety of tools including online inquiries and sales tips, best selling books, articles, case studies, and interactive coaching.
Many of Richardson’s courses are supplemented by one or more books authored by Linda Richardson and audio CD’s produced by the Company. Books published by Linda Richardson include The Sales Success Handbook — 20 Lessons to Open and Close Sales Now; Stop Telling, Start Selling; Sales Coaching: Making the Great Leap from Sales Manager to Sales Coach; Selling by Phone: How to Reach and Sell to Customers; and Winning Group Sales Presentations.
In addition, Richardson Cyber Sales Tips™ is a monthly electronic mailing for sales professionals that includes a sales guide that is immediately applicable to the current sales environment, as well as related news, insightful articles, market updates, and general industry research.
Ask Richardson™ is an online inquiry service that allows visitors to ask questions related to sales skills, which are answered by a Richardson Trainer within 48 hours. This tool provides constant interaction with Trainers for clients and prospective clients alike.
Richardson’s CD audio series, Richardson Live™, is a set of concise, targeted audio segments designed to strengthen a listener’s critical sales skills, techniques and strategies. Each CD is narrated by Linda Richardson, who walks listeners through a series of quick lessons drawn from Richardson’s broad sales and service curriculum.