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Skill Guage

 

Richardson SkillGauge™ is an award winning portfolio of diagnostic tools covering a variety of sales, service, and sales management topics offered in a convenient, on-demand way to help organizations identify performance gaps to maximize the ROI of training.

 

Rather than non-interactive, definition-based questions or personality profiling, Richardson’s diagnostics are behavioral. Designed to address the needs of a client’s entire sales organization, Richardson’s diagnostics include multiple-rater and self-rater products that help identify and measure an individual's skills.

 

These tools provide even the most tenured sales professional with meaningful feedback and actionable decision-making intelligence for senior management. Information that is obtained from taking the tool is used to develop a planned, tailored implementation of training that is aligned with systems, reinforced, and measured over time.

 

All of the Richardson SkillGauge™ diagnostics versions can stand alone or can be integrated with Richardson’s customized instructor-led or eLearning training solutions.  Additionally, they can be delivered off-the-shelf or customized to your specific needs. Each version of the product is based on over 30 years of best practices in working with some of the worlds best sales professionals.

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SkillGauge Versions

  • Consultative Selling - provides Salespeople with insights into their sales skills, approach, and effectiveness 

  • Developmental Coaching - provides Managers with feedback on how they, their Managers, Peers, and Direct Reports perceive them relative to the impact of their sales leadership and coaching 

  • Telephone Selling - helps telephone Salespeople identify strengths and weaknesses to maximize telephone sales opportunities 

  • Trusted Advisor - objectively measures actual skill through a series of targeted questions relating to gaining access and building trust to obtain the coveted status of Trusted Advisor with clients 

  • Business Development and Prospecting - gauges a Salesperson’s ability to identify, qualify, and successfully connect with prospects to explore needs and develop new relationships 

  • Consultative Negotiations - helps professionals measure the skills necessary to accomplish successful consultative negotiations with clients.

  • Consultative Selling for Pharmaceutical Representatives - provides Pharmaceutical Sales Representatives with insights into their sales skills, approach, and effectiveness that are relevant specifically to the complex pharmaceutical industry.